FAQ

  • How do I pay?

    We accept payment via PayPal, Credit Cards and Stripe.

  • When will my order ship?

    Your order will ship according to the shipping method you selected at checkout. Standard processing times ship between 3-7 business days. Express orders will ship within 1-3 business days.

  • Can I customize my order?

    Yes! We can customize your order in regards to pearl color, length and finish. Please contact us for more information.

  • Can I return my item?

    Yes, we accept returns and exchanges.

  • Where do you ship to?

    We ship world wide. US, EU, Asia etc orders are dispatched from our US offices (Seattle and Chicago). Only Australian and New Zealand orders are dispatched from our Australian office.

  • My item doesn't fit, can we fix this?

    Yes absolutely we can adjust sizes for you.