Shipping Information


We ship from the USA and AUSTRALIA.
USA- Locally via USPS using Standard, Priority  and Express mail. 
CANADA- Shipped Internationally from the US via USPS using standard shipping (approx 5-10 business days) with PRIORITY/EXPRESS upgrades available.
AUSTRALIA- Locally via Auspost EXPRESS.
UK/EU/ASIA/Rest of world - Shipped Internationally with tracking.

Express mail is available for all orders.


Transit times with STANDARD mail: 

US - 3-5 business days
UK - 5-14 business days.
Canada 7-16 business days
Italy, Portugal, Spain 2-6 weeks
Other Eu countries 2-4 weeks
Australia 1-3 business days
NZ, Asia Pacific 5-10 business days
South Africa 2-4 weeks

(please note these times can vary due to Customs)


Transit times with EXPRESS mail:

US - 1-3 business days

UK - 4-6 business days

Canada - 3-6 business days

Italy, Portugal, Spain - 4-7 business days

Other EU countries - 4-7 business days

Australia - 1-2 business days

NZ, Asia Pacific - 3-5 business days

South Africa - 4-7 business days

Germany - 4-6 business days

Switzerland - 4-6 business days

Hong Kong - 3-5 business days

France - 4-6 business days

(please note these times can very due to Customs)


JamJewels will not be responsible for any Customs, duties, taxes or other charges relating to these shipments. 

In the event that actual shipping charges exceed those shown upon checkout, JamJewels will contact you. 

Postal delivery dates vary depending upon the specific address. Postal Service may only be able to guarantee the date ranges set forth above (i.e. not a specific arrival date). Delivery dates for Priority or Express may not be guaranteed to all addresses. Any freight carrier surcharges (such as change of address, incorrect address, refused or undeliverable packages, etc.) will be the sole responsibility of the customer.


Incorrect addresses

Customers are responsible for all freight charges on parcels shipping to incorrect addresses provided to JamJewels