During the heavy bridal season (March-September) most orders are processing in 5-10 business days.
We work from 2 locations.
Is it safe to order online?
Yes, it is very safe to order through our website. We respect your privacy and your details will be kept confidential.
Can I exchange or return my purchase?
We do not accept returns on customized items. We are happy to exchange your purchase if it does not suit. We accept returns on specific items that do not require customization. Please contact us within 3 days of receiving your order, and the item is to be shipped to our returns department within 7 days after you receive your order.
What is a 'customized' item?
A customized item is any item in our store that has been designed to your specific needs. That being pearl color selections, measurement selections or any changes to designs.
What if I selected the wrong size for my item?
We are happy to resize your item for you. The buyer is responsible for shipping costs and a small labor fee will be charged.
How fast can you ship my urgent order?
Please contact us if your wedding/event is approaching within 1-2 weeks. Express shipping is advised to ensure shipping ASAP.
If needed, we are able to ship within a few days of ordering if very urgent.
Can I include a personalized gift card with my purchase?
Yes! We can add in a gift card for you. Please contact us.
I need help with selecting my jewelry/accessories, can you help?
Yes, we can. We are a team of women with experience in all sides of the fashion industry so we are able to converse with you to design the overall look you wish to achieve.